2010.08.17 City of Mount Vernon and Seattle IX had network issues today
posted by admin on 08/17/10
There were some problems with both the City of Mount Vernon (Skagit public fiber system) and the Seattle Internet Exchange today for about one hour - between approximately 1:45PM and 2:45PM. We presume the problems were related, but as of this time have no other information other than that they knew there were issues and got them corrected.
The outage apparently impacted pretty much everything on the Skagit public fiber system and also caused some disruptions (primarily in terms of slowdowns) for some OpenAccess DSL customers.
If and when we get any additional information about what happened, we will post an update here.
2010.08.23 It appears that the two issues were unrelated. A misconfiguration (human error) at the Seattle IX caused the problems there, which were entirely separate from the issues in Mount Vernon which we are unclear about the cause of, other than it was either a fiber cut or another misconfiguration.
(The anamoly on the graph (where the blue line spikes up) shows the impact at the Seattle IX)
2010.11.01 Digital telephone & PBX services expanded
Over the summer of 2010 OpenAccess has rolled out digital telephone service for ourselves, affiliated companies and a few customers who were willing to be 'guinea pigs'. Overall things went better than we expected and we are now opening up our digital telephone service plans to more customers.
2010.10.21 IPv6 Transition
OpenAccess will be having a mid range time line for adoption and implementation of IPv6. As most people know who are reading this, there is a certain 'chicken & egg' problem with IPv6 in as much for any organization to move to IPv6 requires that other organizations have moved to IPv6.
2010.07.15 NAS.COM wholesale VPS and WebHosting services
This fall, OpenAccess will be re-purposing the 'nas.com' domain name to provide VPS and WebHosting services, primarily wholesale to web developers. If you have an e-mail address @nas.com, or a personal website located at http://www.nas.com/~yourusername, those services will continue be supported although we will not be accepting new accounts.
2010.02.22 Joomla auto install wizard now available.
Due to popular request, we now have a Joomla auto-installer available on our newer cPanel® servers. This allows customers to quickly and easily install Joomla on their website. The auto-installer is available under the 'site software' section in the administrative interface of your webhosting account.
2009.10.25 OpenAccess begins internal testing for Windows 2008 Server hosting solutions.
OpenAccess is happy to finally be able to announce that we are beginning internal testing of cPanelŽ/Enkompass as a platform for our customers to be able to deliver Windows(c) 2008 Server solutions on.
2007.09.26 Changes in paper billing system.
Effective January 1st 2008 we will be doing what most of our competitors have been doing for years and adding a $1.00 surcharge for paper invoices.
2007.05.30 New web servers in production.
In May we got two new web servers in production. These machines are based out of our facilities in Seattle and were needed as we have about hit capacity on our existing webhosting infrastructure.
2007.03.15 Additional nationwide and global network capacity added.
OpenAccess is glad to announce that we have put into production a new circuit providing us with direct Tier-1 nationwide and global Internet transport.
2007.01.17 Verizon DSL speed upgrades complete
Today we did the work to convert all NAS.COM customers over to our faster connection into Verizon. Everybody should be seeing performance increases.
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