NAS.COM personal website (www.nas.com/~username) migrations
Migrations of websites was complete during the first week of October 2010. Since by and large we had no, and were never supplied any, reasonable records associating customers with personal websites hosted via nas.com, we made a best effort to ensure sites that appeared to have some kind of activity recently were migrated. We will be retaining backups for all of the old sites until March 31st 2011. So if you believe your site was not moved or need records from your original site, please contact us.
NAS.COM virtual private server and other services (after September 1st 2010)
If you have a virtual private server, wholesale webhosting account, or other service purchased from NAS.COM after September 1st 2010, please go directly to www.nas.com for support questions and other information.
NAS.COM server migration/upgrade schedule (customers before September 2010)
We will at long last be completing the last bits of OpenAccess and legacy NAS.COM systems during the fall of 2010. The services involved are:
Tentative scheduling for this work is as follows. We will also get e-mail announcements out to folks to facilitate the changes.
09/01/10 Begin migration of websites (www.nas.com/~username) to fresh platform, with work to be completed by 09/15/10.
10/01/10 Begin migration of e-mail accounts (email@example.com) to fresh platform, with work to be completed by 10/15/10.
@nas.com email accounts and www.nas.com/~username personal websites (before August 2010)
2010.07.30 Effective October 1st 2010, NAS.COM will be offering wholesale VPS and webhosting services as a separate business unit of OpenAccess Network Services. For this, contact information when the new NAS.COM website goes up will have different email addresses, telephone numbers and such.
Although we will not be offering any new email addresses @nas.com, or personal websites via www.nas.com/~username, OpenAccess will be continuing to support existing users indefinitely.
If you have one of the services below, support for those services is still directly via OpenAccess - not NAS.COM.
Quick links to mailguard and webmail services for @nas.com e-mail addresses can be found here.
Additional Questions and Answers:
Section 1 - Businesses where their firstname.lastname@example.org actually ended up being delivered to email@example.com email box:
Q: I already worked with OpenAccess to setup all my business email to go directly @mycompany.com and to have the old the @nas.com email accounts that I used to use for my business forwarded there, what is going to happen with that?
A: As of the end of June 2010 we finally completed converting all business e-mail addresses over and made arrangements to forward their old e-mail @nas.com email addresses to their @mycompany.com mail service. In most cases, the arrangements we made were that we would keep these forwards in place until at 12/31/2010. Late in the year will do another audit of the @nas.com mail server and follow up with each business customer directly to get status on their need for these forwarders.
Section 2 - People who regularly user their @nas.com e-mail address:
Q: What will happen with the @nas.com e-mail address that I regularly use ?
A: OpenAccess will be continuing to support all customers that use their @nas.com email services indefinitely. We probably will be doing some modernization of the mail system during the last quarter of 2010.
Q: What will happen with my www.nas.com/~username website?
A: As noted above, OpenAccess will be continuing to support all www.nas.com/~username websites indefinitely - HOWEVER - we absolutely need to move those websites over to a more modern platform, and will be so during the third quarter of 2010. As part of that move, there is a possibility that you may need to make minor adjustments to your website if you are relying on any of the older 'hit counter', 'mail forms' or other shared scripts that were provided on the old web server. We will work with customers individually during these changes to make it as smooth as possible.
Q: It sounds like really there are not many changes, so whats the scoop again?
A: For all practical purposes very little will change. The most important thing is to simply keep in mind that your account with these services is going to continue to be supported directly by OpenAccess staff. The 'new' NAS.COM will have completely different back end systems for customer management, different telephone numbers and different contact information and processses for support. Although some staffing resources will be shared across both OpenAccess and NAS.COM, over time that will be less and less the case.
Q: If there is just one thing I need to know about this - what is it?
A: Just keep in mind that if you will be continuing to use a '@nas.com' e-mail address, that for support, you need to contact OpenAccess, not NAS.COM.
2010.11.01 Digital telephone & PBX services expanded
Over the summer of 2010 OpenAccess has rolled out digital telephone service for ourselves, affiliated companies and a few customers who were willing to be 'guinea pigs'. Overall things went better than we expected and we are now opening up our digital telephone service plans to more customers.
2010.10.21 IPv6 Transition
OpenAccess will be having a mid range time line for adoption and implementation of IPv6. As most people know who are reading this, there is a certain 'chicken & egg' problem with IPv6 in as much for any organization to move to IPv6 requires that other organizations have moved to IPv6.
2010.07.15 NAS.COM wholesale VPS and WebHosting services
This fall, OpenAccess will be re-purposing the 'nas.com' domain name to provide VPS and WebHosting services, primarily wholesale to web developers. If you have an e-mail address @nas.com, or a personal website located at http://www.nas.com/~yourusername, those services will continue be supported although we will not be accepting new accounts.
2010.02.22 Joomla auto install wizard now available.
Due to popular request, we now have a Joomla auto-installer available on our newer cPanel® servers. This allows customers to quickly and easily install Joomla on their website. The auto-installer is available under the 'site software' section in the administrative interface of your webhosting account.
2009.10.25 OpenAccess begins internal testing for Windows 2008 Server hosting solutions.
OpenAccess is happy to finally be able to announce that we are beginning internal testing of cPanelŽ/Enkompass as a platform for our customers to be able to deliver Windows(c) 2008 Server solutions on.
2007.09.26 Changes in paper billing system.
Effective January 1st 2008 we will be doing what most of our competitors have been doing for years and adding a $1.00 surcharge for paper invoices.
2007.05.30 New web servers in production.
In May we got two new web servers in production. These machines are based out of our facilities in Seattle and were needed as we have about hit capacity on our existing webhosting infrastructure.
2007.03.15 Additional nationwide and global network capacity added.
OpenAccess is glad to announce that we have put into production a new circuit providing us with direct Tier-1 nationwide and global Internet transport.
2007.01.17 Verizon DSL speed upgrades complete
Today we did the work to convert all NAS.COM customers over to our faster connection into Verizon. Everybody should be seeing performance increases.
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